When you're covered by a Wasatch service contract, the best printing experts in the industry are only a call away. Our experienced technicians will walk you through the program, device setup, network and computer connectivity, color management, and other printing issues. In addition, you're eligible for FREE downloads of SoftRIP updates released during your service contract period.

Click here to learn about all the features we've added since you last upgraded your software.


Service contracts are available in 6 or 12-month intervals. A purchase of a 12-month service contract or for those who continually renew their contract, are eligible for a special discounted price. Pricing for service packages varies by product.

To learn the price of your service contract renewal, simply fill out the form below. We'll look up your serial number and email a price quote back to you promptly.

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Service Contract Benefits

  • The latest SoftRIP version release and imaging configurations. You can download the latest release and imaging configurations directly from our website.
  • Free support and complete access to our expert technical staff during the tenure of your service contract. Technical support is available via telephone and email.
  • Free downloads of SoftRIP updates released during your service contract (be sure to request your free update before your contract expires).
  • Free 30-day trials of premium Wasatch add-on products. Preview Wasatch modules for variable data printing, contour cutting, separations printing, and digital textile printing.
  • Free dongle replacement for an existing dongle if it is damaged in any manner that compromises its reliability.

Using Your Service Contract

Your SoftRIP purchase comes with 6 or 12 months of free technical support beginning on the day you register your software. In addition to our technical support team addressing any specific questions or problems you may have, your contract includes:

  • 6 or 12 months of unlimited technical support via phone or email.
  • Expedited technical support with Wasatch's unique Service Data Uploader.
  • Free downloads of all software updates released during the tenure of your contract.

Customer Service Policies

  • Click here to learn more about Wasatch service policies.