Service Hotline
Every Wasatch subscriber can now send requests directly to Wasatch's service team. Simply find "Service Hotline" under Wasatch SoftRIP's main "Help" menu, click, and provide your email and describe your problem. If you are connected to the Internet, our service team will be will immediately alerted to your request.
During our normal business hours in the USA, you will usually be picked up within an hour. Watch for future expansion of this service to European and East Asian time zones.
This convenient tool for service is included with all Wasatch subscriptions.
With a Wasatch subscription you always have access to the latest revisions, newest features and device support, and unlimited access to the Wasatch service team. It is a low cost way to preserve your workflow and color when updating and adding new devices.
When updating your existing license, you have the option of running with your existing USB copy protection. This can reduce, or in some cases eliminate any need to connect to the Internet.
Alternatively, if you can connect to the Internet just once per week, you can start a cloud license that is assigned to your computer with no copy protection device at all. Only a brief connection is needed.
Wasatch subscriptions are a low-cost and low-risk option that you can choose to continue or cancel at any time. We hope you'll never want to cancel, but if you do, you can simply remove your credit card or other payment method, and the software will shut itself down after a couple of weeks of warnings.
You can even install a subscription alongside your permanent copy of Wasatch SoftRIP, run it for a month, and cancel if you feel the benefit was not enough for you. We think you'll discover a big benefit.