Caution with Old Versions
February 3, 2020
Running software that is out of date puts your production at risk. The best solution is a Wasatch Subscription, that provides continuous access to Wasatch service, and to all the latest releases. Learn more here.
Wasatch only provides service for our latest release, which is currently Version 8.0. Service is not available for older Versions.
Although service is not available, we do provide partial support for some older versions. At this time, we provide downloads back to Version 7.8, and we will respond to requests for registration codes back to Version 7.8. We do not provide help with installation of these downloads of older versions. Anything older than Version 7.8 is over a year old, and downloads and registration codes are not available from Wasatch. If you do choose to run software that is this far out of date, it is important to make a complete backup of your installation, to store safely yourself. You'll find some instructions below.
A Wasatch Subscription is your key to continuous service and new releases.
With a Wasatch subscription you always have access to the latest revisions, newest features and device support, and unlimited access to the Wasatch service team. It is a low cost way to preserve your workflow and color when updating and adding new devices.
When updating your existing license, you have the option of running with your existing USB copy protection. This can reduce, or in some cases eliminate any need to connect to the Internet.
Alternatively, if you can connect to the Internet just once per week, you can start a cloud license that is assigned to your computer with no copy protection device at all. Only a brief connection is needed.
Starting at $49 per month, Wasatch subscriptions are a low-cost and low-risk option that you can choose to continue or cancel at any time. We hope you'll never want to cancel, but if you do, you can simply remove your credit card or other payment method, and the software will shut itself down after a couple of weeks of warnings.
You can even install a subscription alongside your permanent copy of Wasatch SoftRIP, run it for a month, and cancel if you feel the benefit was not enough for you. We think you'll discover a big benefit.
Backing Up Wasatch SoftRIP
Ensure that along with your backup, you record all your registration codes. Ensure that you not only make a backup, but that you are confident that you know how to restore from that backup.
Here is how to make a backup.
Wasatch SoftRIP and all its settings are stored in its installation folder. Simply copying that folder to a new location will normally back up everything.
The contents of the sub-folders named 'prtqueue.*' can be quite large, because this is where the rendered Print Queue data is stored. It may be a good idea to clear those queues prior to making a backup, if size is an issue.
On some systems, the Print Queues may be configured to be outside of the installation folder. That is the only case where a backup of the installation folder is not a backup of everything.
Because everything is normally in the installation folder, it is possible to have two different Versions of SoftRIP installed on the same computer at the same time. They cannot run at the same time, but by keeping them in two separate folders, a copy of an older Version can be kept "ready to run" while a new Version or build is being tested. This can provide an extra margin of safety when updating production systems.