Wasatch SoftRIP License Management
Wasatch has created license management tools for partners who purchase subscriptions on behalf of their customers.
This is a great way to set up a "loyalty program" to secure and retain sales of ink and consumables. Taken along with Wasatch SoftRIP's features for the locking of color profiles, it is a powerful way to enhance revenue. Because you control the service, this system can also be used for credit management.
To start managing SoftRIP subscriptions, please first create a Wasatch Cloud Account and contact us to have your dealer conditions applied to the account. Once active, your Wasatch Cloud reseller account can be used as the single access point to manage multiple subscriptions.
Welcome!
Once logged in to your Wasatch Cloud dealer account, you will see the 'Cloud Services Dashboard', clearly showing the total number of 'Active', 'Inactive', and 'Expired' subscriptions at the top. Additional options are listed below under 'Account Management' such as 'Subscriptions', 'Payment Methods', and the 'Transaction History'.
Begin Purchase
From the Dashboard, click 'Subscriptions' to 'View Details', 'Add Items', or 'Remove Items' for subscriptions. To purchase a new Cloud license use the 'Purchase New Subscription' button at the top-right of the page.
Subscription Type & Add-ons
Choose the subscription type to apply to the new license:
- Monthly with Auto Renew
- Single Month
- Annual with Auto Renew
Review subscription terms here.
Add-on options and additional queues (two are included) can be applied to the subscription.
Confirm that the printer is supported by checking the supported printers list, as some drivers carry an additional fee.
Finalize
Once the order details are correct, use the 'Complete Purchase' button. A confirmation window will open displaying the 'Serial Number' and any additional add-ons. The new license is immediately ready for use. To download the latest revision of the software, use the Download SoftRIP button.
Click 'Transfer License' to transfer to your customer.
Transfer Cloud License
Also accessible from the 'View Details' screen, under 'Subscription Management, the 'Transfer License' option allows you to securely transfer a Cloud license. You'll be asked to re-enter your Cloud account password, followed by verification of the recipient's email address. Once completed, this transfer will initiate an email to your customer containing a password and instructions on activating the license. You will also receive a copy of the email to save for your records.
Did your customer lose their password? No problem. You can reset this yourself by using the 'Change SN Password' option from the 'View Details' screen.
Other Tools
The Cloud Services Dashboard has additional options for editing your 'Payment Methods', or to find a complete list of all your transactions, as well as, modifying your billing and shipping addresses. You can also change your account settings, such as your account email and password.
The option 'Email Codes' is useful when a customer's system does not have a connection to the internet, and registration codes can't be automatically retrieved from the Wasatch Cloud database.
Notifications and Transaction History
From the Welcome Screen, find additional tools under 'Manage Account'.
Notifications: Opting in to renewal and/or expiration notifications allows you to be warned via email of upcoming subscription events. This selection applies to all subscriptions tied to the Cloud account.
'Transaction History' allows you to review details of a specific purchase.
If you have any questions about these tools or subscription plans in general, please contact us!
