If you are a new Wasatch user and don't already have a license, you can request one during the process of purchasing your subscription plan. Your subscription plan, along with any add-on options you choose, will be applied to the new license.
Depending on your circumstance, your existing license may limit you to one printer, or one printer manufacturer. For example, your Epson F series license may give you access to only Epson F6200. Or your Mimaki Edition license limits you to Mimaki only drivers. The Subscription license will expand your options to printer drivers from other manufacturers.
Additionally, subscription licenses include continual access to support and important software updates designed for optimal performance.
Some printers meant for textile printing applications are bundled with our Textile Option, for example the Epson F9300. We recommend that you include that option in your subscription order to get the best possible results in your printing production.
First, check that you are connected to the Internet. Registration codes for your license are automatically submitted to the software from the Wasatch Cloud, meaning that for optimal support you should maintain an Internet connection.
If you can't be online, you can request codes emailed to you from your Cloud Account, and you can manually add them under Help>Registration Codes. If you still need help, create a Support ticket and we will be in touch.